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Patient Satisfaction
patient satisfaction
Dr. William Ward, a WFUBMC orthopaedic surgeon.

Patient satisfaction is more than an optimal outcome on a procedure. It’s the full experience of how you were treated. Our family of caregivers is focused on providing a culture of excellence for patients and their families. Here’s how our patients rate us: 

84% Will Recommend Us (Compared to 67% National Average)

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a new way to compare service excellence. We are proud to exceed the national average in 9 of the 10 measures reported. Find the scores at www.hospitalcompare.hhs.gov (search for North Carolina Baptist Hospital). 

Top Choice of Area Residents

Since 1999, area residents have named Wake Forest Baptist their preferred hospital according to independent surveys by the National Research Corporation (NRC).

News & Highlights

The Heart Center at Wake Forest University Baptist Medical Center has received the highest possible recognition for...

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 For the first time, scientists have demonstrated that stem cells found in amniotic fluid meet an important test of...

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The Comprehensive Cancer Center at Wake Forest University Baptist Medical Center has been awarded a grant from the...

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Three New Physicians Join Family and Community Medicine DepartmentWINSTON SALEM, N.C.— Alicia C. Walters, M.D., Sandra...

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As many software companies work to create programs that will give uniform structure to the way radiological test...

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More Quality & Awards News »
WFUBMC News Archive »

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Quick Reference

Important Numbers
Main Number 
336-716-2011
Patient Information 
336-713-0000
Phone Directory 
336-716-5000
Media Inquiries 
336-716-4587
Hours
Mon - Fri: 8 am - 5 pm
Location
WFUBMC
Medical Center Blvd
Winston-Salem, NC  27127
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Disclaimer: The information on this Web site is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.